Privacy policy

Last updated: January 29, 2026

This Privacy Policy describes how Maison AES LTD, operating under the brand Acethetiq's, collects, uses, and discloses personal information when you visit or make a purchase from www.acethetiqs.com (the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Who We Are (Data Controller)

Brand Name: Acethetiq's
Legal Entity: Maison AES LTD
Website: www.acethetiqs.com

Registered Office (Business Registration Address Only):
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

For privacy-related inquiries:
Care@acethetiqs.com
+44 203 989 4457

Maison AES LTD acts as the data controller of your personal information.

2. Personal Information We Collect

We may collect the following categories of personal information:

Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login details (if account creation is available)

  • Customer support communications

Order & Transaction Information

  • Products purchased or returned

  • Order history

  • Payment confirmation details

Payment Information

Payments are processed securely by third-party payment providers. We do not store full credit/debit card numbers.

Automatically Collected Information

When you use our Services, we may collect:

  • IP address

  • Device type

  • Browser type

  • Cookies and tracking data

  • Website usage and browsing behavior

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Provide shipping, returns, and exchanges

  • Communicate with you regarding orders or support requests

  • Prevent fraud and ensure security

  • Improve website performance and customer experience

  • Comply with legal obligations

  • Send marketing emails (only if you opt in)

You may unsubscribe from marketing emails at any time.

4. Legal Basis for Processing (UK/EEA Users)

Where applicable under data protection law, we process personal data based on:

  • Contractual necessity (to fulfill orders)

  • Legal obligations

  • Legitimate interests (fraud prevention, service improvement)

  • Consent (for marketing communications)

5. Sharing of Personal Information

We do not sell personal information.

We may share information with:

  • Shopify (our ecommerce platform provider)

  • Payment processors

  • Shipping and logistics partners

  • IT, hosting, and analytics providers

  • Professional advisors or legal authorities where required

These parties process data only to provide services to us.

6. Shopify Hosting

Our store is hosted by Shopify. Shopify may process personal information to operate and improve the platform. Data may be transferred outside your country in accordance with applicable data protection safeguards.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and performance

  • Remember user preferences

  • Deliver relevant advertising

You can manage cookies through your browser settings.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent for marketing

To exercise these rights, contact us at Care@acethetiqs.com.

We may verify your identity before processing requests.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children.

11. International Data Transfers

Personal data may be processed outside your country. Where required, we use legal safeguards such as Standard Contractual Clauses.

12. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no online system is completely secure.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

15. Contact Information

For privacy inquiries or requests:

Maison AES LTD / Acethetiq's
Care@acethetiqs.com
+44 203 989 4457