Terms of service

Last updated: January 29, 2026

Welcome to Acethetiq's.

These Terms of Service (“Terms”) govern your use of the website www.acethetiqs.com and all related services, products, content, and features (collectively, the “Services”).

The Services are operated by Maison AES LTD, trading as Acethetiq's (“Acethetiq's”, “we”, “us”, “our”). Our store is powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

1. Eligibility and Account Responsibility

You must be the age of majority in your jurisdiction to use our Services or make purchases. You are responsible for maintaining the confidentiality of your account information and for all activity under your account.

You may not transfer, sell, or license your account to another person.

2. Products and Product Information

We aim to ensure product descriptions, images, and pricing are accurate. However:

  • Product colors and appearance may vary depending on your device

  • Availability may be limited

  • Product descriptions and specifications may change without notice

We reserve the right to discontinue products at any time.

3. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud or unauthorized resale.

An order is only accepted once payment has been successfully processed and you receive order confirmation.

Purchases are for personal use only, not for resale, unless explicitly authorized.

4. Prices and Payments

All prices displayed:

  • Are subject to change without notice

  • Do not include taxes, shipping fees, customs duties, or import charges unless clearly stated

You agree to provide accurate and current billing, shipping, and payment information. We may cancel orders if information provided is inaccurate or fraudulent.

5. Shipping and Delivery

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather or events outside our control

Ownership (title) and risk of loss pass to you once the order is handed to the shipping carrier.

6. Returns and Refunds

All purchases are subject to our Refund & Returns Policy, which forms part of these Terms. That policy explains:

  • Eligibility for returns

  • Refund timelines

  • Conditions for exchanges or store credit

Customers are responsible for reviewing the Refund Policy before purchasing.

7. Intellectual Property

All content on the Services — including images, branding, logos, product designs, graphics, and text — is owned by or licensed to Maison AES LTD, trading as Acethetiq's.

You may not copy, reproduce, distribute, or use our content for commercial purposes without written permission.

8. Third-Party Tools and Links

We may provide access to third-party tools or links to external websites. These are provided “as is” without warranties. We are not responsible for third-party content, services, or policies.

9. Shopify Relationship

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell products. However, all sales are made directly with Acethetiq's, not Shopify. Shopify is not responsible for our products, services, or customer transactions.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to the collection and use of your information as described there.

11. Feedback

If you submit reviews, ideas, or feedback, you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, and publish that content. You confirm you have the right to share such content.

12. Errors and Inaccuracies

We may correct errors in pricing, product descriptions, or availability at any time, including after an order is submitted. We reserve the right to cancel orders affected by such errors.

13. Prohibited Uses

You may not use our Services for unlawful, fraudulent, abusive, misleading, or harmful purposes. Violation may result in suspension or termination of access.

14. Termination

We may suspend or terminate your access to the Services at any time. Provisions relating to intellectual property, liability, indemnification, and privacy survive termination.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available” without warranties of any kind, except where required by law.

16. Limitation of Liability

To the maximum extent permitted by law, Maison AES LTD, trading as Acethetiq's, is not liable for indirect, incidental, or consequential damages arising from use of the Services or products purchased.

17. Indemnification

You agree to indemnify and hold harmless Acethetiq's, Maison AES LTD, Shopify, and affiliates from claims arising from your misuse of the Services or breach of these Terms.

18. Governing Law

These Terms are governed by the laws of the United Kingdom.

19. Changes to Terms

We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

Trading Name: Acethetiq's
Legal Entity: Maison AES LTD

Care@acethetiqs.com
+44 203 989 4457

Registered Office (not a return address):
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom